Q: Is the website open 24/7?
Yes! Place your order and if you use a credit card, you will get a tracking number within 24 hours of making payment.
Please note that we do not ship packages on holidays or weekends.
If you place an order on a Friday, Saturday or a Sunday it will ship to you on Monday.
We've simplified account logins! No more passwords to remember—just enter your email and we’ll instantly send you a secure code to log in.
If you want to use an alternative payment method such as cryptocurrency or just simply mailing in cash or a money order, simply select to receive an "invoice" by selecting the option underneath credit card and I will see that your order came in without payment and I will send you an email with payment instructions for either crypto or mailing in your payment:
Q: What are your office hours?
Our office is closed Saturday and Sunday and all major holidays.
If you send us an email over the weekend, you will not hear back from us until Monday morning when we get into the office.
Please be patient and we will get back to you.
Monday through Friday: 9am to 4pm Pacific Time
LIVE CHAT is available Monday through Friday between office hours.
Call or text with questions: (805) 332-0593
We ship all packages within 24 hours of payment holidays and weekends excluded.
We are back to shipping orders every day Monday through Friday.
Q: How long will it take to get the seeds that I order?
Orders are packed immediately and ship out within 24 hours of being paid. Please note that we do not ship on holidays or weekends.
Q: How much is shipping?
Shipping is $5.00
We use ground advantage mail with tracking within the United States.
You will automatically receive a tracking number from the website as soon as your order is shipped.
Q: How can I get my seeds shipped out immediately?
Simply pay your invoice ASAP. All orders that are paid go out the same day or very next day Monday through Friday.
Orders placed before 3 PM Monday through Friday will ship out the same day.
Q: When will I receive a tracking number?
After your order ships, you will automatically receive a tracking number via the website.
Q: Will I get a notification that my package is out for delivery?
Yes, you will receive shipping notifications such as when your package is out for delivery.
Q: Is there a phone or an email to reach AGSeedCo.com for help with my order?
Yes: 805-332-0593 or help@agseedco.com
Q: What if my package does not arrive?
We go by tracking, if your order does not make it to you we will send a replacement immediately.
If your order does not arrive, but it states that it was delivered via the tracking number, we would ask you to first take that up with your local post office and or delivery person. If you feel your package was delivered to the wrong address, please contact us and we will make sure the issue is resolved and you get your seeds.
Q: Is the package safe from rain or snow?
Yes, your package will arrive in a bubble wrapped plastic case with the seeds safely inside of a 30mm coin capsule.
Q: How can I store seeds prior to germination?
We recommend placing the seeds with desiccants into a humidity resistant container and place them in the refrigerator for storage.
Technically we recommend between 34° and 39°F in a humidity resistant container, such as a glass Mason jar with desiccants inside to mitigate humidity.
Q: How long will seeds last if stored properly?
Mel Frank has had seeds retain 100% germination after 24 years of proper storage.
Q: Are the seeds regular or feminized?
All of the seeds in the Todd McCormick collection are regular seeds.
Still have questions?
Give us a call or text! (805) 332-0593
Q: Do you take orders via email or Facebook messaging?
NO! This website is the ONLY way to get the seeds!
We are aware of scammers on social media platforms using the identities of Todd McCormick, Mel Frank, and others, trying to get people to buy seeds outside of this website and to make payments via cash app and other means, but that is not us.
We have been having an ongoing problem with Facebook being very slow to take down accounts that have stolen our photographs, content and videos.
Please be smarter than scammers.